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Refrigerator Recall

Refrigerators sold by Maytag and affiliate companies between January 2001 and January 2004 are being recalled. Check below to see if you own one of these.

Maytag

March 10 2009

Dear Valued Trade Customer:

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), May tag Corporation is voluntarily recalling about 1.6 million Maytag®, Jenn-Air®, Amana®, Admiral®, Magic Chef®, Performa by Maytag® and Crosley® brand side-by-side and top freezer refrigerators.

An electrical failure in the relay, the component that turns on the refrigerator’s compressor, can cause overheating and pose a serious fire hazard. May tag has received 41 reports of refrigerator relay ignition, including 16 reports of property damage ranging from smoke damage to extensive kitchen damage.

We are asking for your help in locating sales information for consumers who purchased an affected refrigerator. Your cooperation is essential for us to reach potentially at-risk consumers.

The affected units were sold at department and appliance stores and by homebuilders nationwide from January 2001 through January 2004 for between $350 and $1600. They were manufactured in black, bisque, white and stainless steel and have model and serial numbers with the following combinations:

Serial Numbers ENDING with AND Model Numbers BEGINNING with
Side-by-Side AA, AC, AE, AG, AJ, AL, AN, AP, AR, AT, AV, AX, CA, ARS, CS, JC, JS, MS, Ml, PS
Refrigerators CC, CE, CG, CJ, CL, ZB, ZD, ZF, ZH, ZK, ZM, ZQ, ZS, ZU,
ZW,ZY,ZZ
Top Freezer AA, AC, AE, AG, AJ, AL, AN, AP, AR, AT, AV, AX, ZK, AT, CT, MT, PT
Refrigerators lM, lQ, ZS, ZU, ZW, ZY, ZZ

NOTE: Refrigerators wifh freezers on the bottom are not included in this recall.

For your convenience, we have developed an online tool that will allow you to record and transmit your. consumer information directly to May tag Corporation through a secure Internet connection. You may access the tool by visiting http://registration.whirlpoolcorp.com/refrigeratortp/default2.asp. First, create a profile and log in to the site. Next, select the tab called “Enter Consumer Data (Web Form)” or “Upload Data File.” You will find detailed instructions and examples of how to use the tool. You may also fax your consumer data to Maytag Corporation at 1-866-231-1478 or email ittoCLE_Trade_Customer@Maytag.com.

In accordance with the Consumer Product Safety Act, you are required to respond to this request. If you have questions or are having difficulties finding this data, please contact the Maytag Recall Team at 1-817-329-3304.

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